Contact Us / Call Us - 01686 668 308
Monday - Friday 9am - 5:30pm // Saturday 9am - 5pm
Bunners - Woodburners, Multifuel Stoves, Quads, Cookware, Lawnmowers Bunners - Woodburning Stoves, Stanley Cookers, Ride On Lawnmowers

 

Returns

Our online policy lasts 14 working days. If 14 working days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase.  

Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 14 working days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at 
rhbunner@gmail.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send us an email at rhbunner@gmail.com and send your item to: R H Bunner & SOn Ltd, Arthur Street, Montgomery, Powys, GB, sy15 6ra

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will found out about your return. 
  

Shipping

To return your product, you should mail your product to: Online Returns, R H Bunner & Son Ltd, Arthur Street, Montgomery, Powys, GB, sy15 6ra

You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £15, you should consider using a trackable shipping service or purchasing shipping insurance.
We don’t guarantee that we will receive your returned item.



The world famous Ironmongers. A family run business in rural Powys, Mid Wales in the UK.

The Bunners family have been running the shop for 120 years, since 1892.



Shop Opening Times
Monday - Friday
09:00am - 17:30pm

Saturday
09:00am - 17:00pm
(Workshop 9.00 am - 1.00pm)

About Bunners

Bunners - Officially RH Bunner & Son, Ltd - is a family run business established in 1892 and is based in Montgomery, Powys; just over the Welsh / Shropshire border, near to Welshpool, Newtown and not too far from Shrewsbury ...Read More

Montgomery - Mid Wales

There's plenty to see and do in the charming rural town of Montgomery (apart from a visit to Bunners...)

- Cafe / Delicatessen

- **** Inn, food, drink and a place to stay

- Michelin Star Restaurant

- for the history of Montgomery

- The Town Website

- Local Mid Wales Honey

Bunners

Phone - 01686 668 308 / Email - info@rhbunner.co.uk
Address - Arthur St,Montgomery, Powys, SY15 6RA

If you have a query or question regarding any of our products or sevices please do not hesitate to contact us within the business hours below.

  Shop Workshop
Open All Day Shuts 1pm - 2pm
Mon - Fri 9 am - 5:30pm
Saturday 9am - 5pm 9 am - 1pm
Sunday CLOSED

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